PRIVACY POLICY
At Homz Renovation, we are committed to protecting your privacy and keeping your personal information safe. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Collection of Personal Information
We collect information about you in a few different ways:
Information you give us: We collect information you provide when you request a quote or interact with us on our website or through other channels such as phone or email. This information may include your name, contact information, and other personal details.
Information we collect automatically: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, and browsing activity. We may also use cookies and similar technologies to track your activity on our website and remember your preferences.
Information from other sources: We may also collect information about you from different sources, such as public databases or social media platforms, to better understand your needs and provide more relevant information.
2. Use of Personal Information
We use the information we collect about you for a variety of purposes, including:
To provide and improve our products and services, we use your information to process and fulfill your requests for quotes and to respond to your inquiries and requests for assistance.
To communicate with you: We may use your information to contact you with important updates about your appointments or to send you marketing communications about our products and services. You may opt out of receiving marketing communications at any time. To analyze and improve our business: We may use your information to understand how our customers use our website and services and to identify trends and patterns. We may also use your information to improve our products and services or to develop new ones.
3. Sharing of Personal Information
We will not sell, rent, or share your personal information with third parties, including SMS and phone number details and any other customer information, except in the following circumstances:
– To comply with legal obligations, government requests, or as required by law
SMS Terms and Conditions:
a – SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
b – Types of SMS Communications: If you have consented to receive text messages from Homz Renovation, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
Example: “Hello, this is a friendly reminder of your upcoming appointment with “team member A” on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
c – Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments
d – Opt-In Method:
You may opt-in to receive SMS messages from Homz Renovation by filling out the Contact Us form online.
e – Opt-Out Method:
You can opt out of receiving SMS messages anytime. To do so, reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
4. Protection of Personal Information
You have certain rights about your information, including the right to access, correct, or delete your personal information and the right to object to or restrict the processing of your data. You also have the right to withdraw your consent at any time, where consent is the basis for processing your information.
If you have any questions about our privacy practices or want to exercise any of these rights, please contact us directly.
5. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review it periodically for the latest information on our privacy practices.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, don’t hesitate to email us at info@homzrenovation.com or call us at +1 (949) 800-8787.